Job Description
Join our dynamic team and enjoy the financial security of weekly pay! We're seeking a friendly and motivated Customer Service Representative to support our growing client base in Indianapolis. This part-time role offers flexible hours, competitive compensation, and the opportunity to develop valuable skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve payment issues
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with basic computer applications
- Ability to work flexible shifts including evenings/weekends
- Reliable transportation to our Indianapolis location
- Positive attitude with customer-first mindset