Job Description
Join Metro Staffing Solutions and get paid weekly! We're seeking energetic Customer Service Associates for immediate openings in Boston's vibrant Seaport District. Enjoy consistent paychecks, flexible scheduling, and opportunities for advancement. Our clients offer dynamic environments where your communication skills shine. Apply today and start earning next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Document interactions in CRM systems with precision
- Collaborate with team to improve service protocols
- Meet performance metrics for response time and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient in Microsoft Office and CRM platforms
- Excellent verbal and written communication skills
- Ability to multitask in fast-paced settings
- Reliable transportation to downtown Boston location
- Flexible availability including weekends