Job Description
Are you a technical expert seeking a stable, high-impact role with a modern company culture? Apex Systems Inc. is currently hiring a Weekend Technical Support Engineer for a direct hire position in San Jose, CA. In this pivotal role, you will be responsible for maintaining our enterprise infrastructure during critical off-hours, ensuring our clients experience zero downtime and seamless service delivery.
We value technical proficiency, problem-solving skills, and a healthy work-life balance. Join our elite team and take control of your career with a competitive salary and comprehensive benefits package.
Responsibilities
- Monitor and manage server infrastructure, databases, and applications throughout the weekend.
- Resolve complex technical escalations and troubleshoot system anomalies with high urgency.
- Execute scheduled maintenance tasks, security patches, and performance optimizations.
- Collaborate with the Monday-Friday support team to ensure seamless service handovers.
- Document all technical interventions and maintain accurate ticketing logs.
- Identify system bottlenecks and propose long-term preventative solutions.
- Ensure strict adherence to company security protocols and compliance standards.
Qualifications
- Minimum of 4 years of experience in systems administration, technical support, or engineering.
- Strong proficiency in Linux/Windows server environments and scripting (Python/Bash preferred).
- Deep knowledge of networking protocols (TCP/IP, DNS, DHCP) and troubleshooting methodologies.
- Must be available to work full-time weekend shifts (Saturday & Sunday).
- BS in Computer Science, Information Technology, or a related technical field is required.
- Excellent written and verbal communication skills.