Job Description
Join our dynamic healthcare team as a Weekend Patient Services Coordinator and enjoy weekends off during the week! This premium role offers competitive compensation and the opportunity to work in a state-of-the-art facility while serving Raleigh's vibrant community. We're seeking a compassionate professional to deliver exceptional patient experiences during our weekend operating hours.
What We Offer:
- Competitive weekend shift premiums ($3/hour differential)
- Comprehensive health benefits for part-time employees
- Free parking and modern facility amenities
- Clear career advancement pathways
- Supportive team culture focused on work-life balance
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate weekend appointment schedules and maintain accurate records
- Assist with basic clinical procedures under provider supervision
- Handle insurance verification and billing inquiries
- Prepare examination rooms and maintain sterile environments
- Respond to patient inquiries via phone and in-person with professionalism
- Collaborate with on-call providers for urgent weekend cases
Qualifications
- High school diploma or equivalent; medical assistant certification preferred
- Minimum 1 year healthcare or customer service experience
- Proficiency with EHR systems (Epic experience a plus)
- Strong communication and conflict resolution skills
- Ability to work independently and prioritize tasks
- Flexibility to work Saturdays and Sundays (6am-6pm shifts)
- Basic knowledge of HIPAA compliance protocols
- Valid North Carolina driver's license required