Job Description
Are you looking for a rewarding career that fits your lifestyle? Apex Systems is seeking a highly skilled Weekend IT Support Specialist to join our growing team in Mesa, Arizona.
We offer a competitive salary, flexible hours, and a collaborative environment. If you excel at solving complex technical problems and enjoy having your weekends free, this is the perfect opportunity for you.
Why Join Us?
- Competitive hourly rate ($18.50 - $22.50).
- Full benefits package including medical, dental, and vision.
- Retirement savings plan (401k) with company match.
- Professional development opportunities and certifications.
Don't miss this chance to advance your career in a stable, modern company.
Responsibilities
- Provide Tier 2 technical support for hardware and software issues during weekend operations.
- Manage and maintain the local area network (LAN) and ensure system uptime.
- Troubleshoot printer, scanner, and peripheral device connectivity issues.
- Document all technical issues and resolutions in the ticketing system (ServiceNow/Zendesk).
- Assist in hardware inventory management and asset tagging.
- Collaborate with the on-call team to ensure seamless handovers.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- 1-2 years of experience in IT support, help desk, or technical troubleshooting.
- Strong knowledge of Windows 10/11 and Microsoft Office Suite.
- Ability to lift up to 25 lbs and perform physical server maintenance as needed.
- Excellent problem-solving skills and customer service orientation.
- Must be available to work every Saturday and Sunday.