Job Description
Join our dynamic team at Metro Retail Group as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during high-traffic weekend shifts. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Los Angeles. Perfect for students, parents, and professionals seeking supplemental income with weekends off.
Our retail locations offer modern amenities, comprehensive training, and opportunities for advancement. As part of our weekend crew, you'll be crucial to our weekend operations while maintaining work-life balance. Apply today to become part of LA's premier retail experience!
Responsibilities
- Deliver outstanding customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and merchandising tasks to ensure optimal store presentation
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with weekend team to maintain store cleanliness and safety standards
- Support promotional campaigns and special weekend events
- Train on new products and company policies during weekend onboarding sessions
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Availability for all weekend shifts (Saturday & Sunday) with weekday flexibility
- Proficient with POS systems and basic inventory management
- Strong communication skills with multilingual ability a plus
- Ability to work in fast-paced environment while maintaining attention to detail
- Valid California driver's license and reliable transportation
- Must pass background check and drug screening
- High school diploma or equivalent required