Job Description
Join our award-winning team at El Paso Community Services as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions make a real impact in our community. Perfect for students or those seeking weekend-only work with no evenings required.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Manage weekend scheduling and appointment coordination for community programs
- Process payments and maintain accurate financial records
- Resolve customer inquiries with empathy and efficiency
- Collaborate with weekday teams for seamless service continuity
- Assist with weekend event setup and community outreach activities
- Maintain organized documentation of customer interactions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience required
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to work independently in a fast-paced environment
- Spanish bilingual proficiency highly valued
- Reliable transportation and weekend availability (Sat/Sun 8am-6pm)
- Background check and drug screen required