Job Description
Join our dynamic team as a Weekend Customer Service Associate at Urban Retail Solutions! We're seeking energetic professionals to deliver exceptional service during peak weekend hours. This role offers competitive compensation, flexible scheduling, and opportunities for growth in one of Chicago's most vibrant retail districts. If you thrive in fast-paced environments and value customer satisfaction, apply today!
Responsibilities
- Provide exceptional in-store and phone customer service during weekend shifts (Sat-Sun 8am-8pm)
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and visual merchandising duties
- Collaborate with team members to ensure smooth weekend operations
- Maintain store cleanliness and safety standards
Qualifications
- Minimum 1 year customer service or retail experience
- Strong communication and problem-solving abilities
- Availability to work weekends (Saturdays and Sundays) with occasional holidays
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and adaptability in high-traffic environments