Job Description
We are seeking a highly organized and proactive Relocation Specialist to join our team in Wichita, Kansas. This is an urgent hire for a pivotal role where you will manage the end-to-end relocation process for our corporate clients, ensuring a seamless transition to their new homes. As part of our commitment to employee satisfaction, we offer comprehensive relocation assistance programs to support both our staff and our clients.
In this position, you will act as the main point of contact, coordinating logistics, managing budgets, and ensuring compliance with all relocation policies. If you have a passion for logistics and excellent client relationship management skills, we invite you to apply today.
Responsibilities
- Coordinate and manage the complete relocation process, including packing, shipping, and destination set-up for clients relocating to Wichita and beyond.
- Serve as the primary point of contact for clients, providing regular updates and addressing concerns throughout the moving journey to ensure a positive experience.
- Develop and maintain strong relationships with moving vendors, carriers, and real estate agents to ensure quality service delivery.
- Create detailed moving budgets and track expenses to ensure cost-effectiveness within the company's relocation assistance guidelines.
- Manage all necessary documentation, including packing lists, inventory forms, and customs paperwork for international moves.
- Conduct site visits to assess packing needs and ensure compliance with safety standards and client requirements.
- Assist with temporary housing arrangements and logistics planning for family moves, including school research and community orientation.
Qualifications
- Minimum of 2 years of experience in relocation management, logistics, or corporate housing coordination.
- Proven ability to handle multiple priorities and deadlines in a fast-paced, high-volume environment.
- Strong interpersonal and communication skills with a focus on customer service excellence.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Relocation Management Software (e.g., iMove, MoveHQ).
- Valid driver’s license and a clean driving record.
- Ability to travel locally and regionally as required by client needs.
- Knowledge of the Wichita, KS area and its surrounding communities is highly preferred.