Job Description
Are you a tech-savvy professional seeking a flexible opportunity?
We are urgently hiring a Part-Time IT Support Specialist to join our innovative team in Denver, CO. If you thrive in a dynamic environment and want to make an impact with your technical expertise, we want to meet you.
This role offers a fantastic work-life balance with competitive hourly pay. You will be the first point of contact for technical support, ensuring our operations remain seamless and efficient.
Responsibilities
- Provide tier 1 technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Respond to help desk tickets promptly and provide clear, professional solutions.
- Document technical procedures and user incidents in the knowledge base.
- Collaborate with the senior IT team on system upgrades and security patches.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or IT is a plus.
- 1-2 years of experience in IT support, help desk, or technical customer service.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with networking concepts and common office software (Microsoft Office, Google Workspace).
- Excellent communication skills and a problem-solving mindset.