Job Description
Are you ready to kickstart your career? Apex Logistics & Support is urgently hiring Customer Service Representatives in New Orleans, LA!
We are looking for motivated individuals with a positive attitude to join our growing team. Whether you are entering the workforce for the first time or looking for a fresh start, we provide comprehensive training and a supportive environment to help you succeed. Don't miss this opportunity to work with a leading industry name!
Why Join Us?
- No Experience Required: We train you from the ground up.
- Competitive Pay: Earn $15.00 - $20.00 per hour.
- Flexible Scheduling: Work hours that fit your life.
- Career Growth: Opportunities for advancement within the company.
Responsibilities
- Answer incoming customer calls and emails with a professional and friendly demeanor.
- Assist customers with product inquiries, order status, and account information.
- Process returns, exchanges, and refunds efficiently.
- Enter and update customer data accurately into the CRM database.
- Collaborate with the sales and logistics team to resolve complex issues.
- Document customer interactions and feedback for continuous improvement.
Qualifications
- High school diploma or GED equivalent (or currently pursuing one).
- Must be at least 18 years of age.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced environment and meet targets.
- Reliable transportation is preferred.