Job Description
We are seeking a dedicated Night Shift Support Specialist to join our team in Portland, Georgia. This is an Immediate Start position for a self-motivated individual ready to contribute to our 24/7 operations. Our company is experiencing rapid growth and needs a reliable professional to ensure our clients receive top-tier technical support during the evening and overnight hours.
As part of our support team, you will be responsible for maintaining system stability and resolving issues efficiently. We offer a competitive salary, a comprehensive benefits package, and a stable work environment. If you are looking for a high-quality night shift job in Portland, GA, apply today!
Responsibilities
- Monitor and maintain daily operations to ensure seamless service delivery during the night shift.
- Respond to customer inquiries and technical support tickets with speed and accuracy.
- troubleshoot software and hardware issues for remote clients.
- Document all interactions and system changes in our CRM database.
- Collaborate with the day shift team to ensure continuity of operations.
- Perform routine system checks and security audits.
Qualifications
- High school diploma or equivalent required.
- Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM) on a full-time basis.
- Strong problem-solving skills and attention to detail.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Reliable transportation is essential for the late-night schedule.