Job Description
Join our dynamic team at Global Horizons Inc. in Tulsa, OK! We're seeking enthusiastic individuals with no prior experience to kickstart their careers in customer support. As a foreigner-friendly workplace, we welcome diverse backgrounds and provide comprehensive training. Enjoy competitive pay, flexible scheduling, and a supportive environment designed to help you grow professionally. Apply today and become part of our inclusive community!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to resolve escalated issues
- Document interactions in CRM systems for quality assurance
- Participate in ongoing training programs to enhance skills
- Maintain positive customer satisfaction metrics
- Support marketing campaigns through customer engagement
Qualifications
- Open to candidates with zero professional experience
- High school diploma or equivalent required
- Fluent English communication skills (written/spoken)
- Basic computer proficiency with willingness to learn new software
- Positive attitude and strong problem-solving mindset
- Ability to work in a fast-paced, multicultural environment
- Valid work authorization for United States employment
- Availability for flexible shifts including weekends