Job Description
Join our award-winning team in Oklahoma City and make an immediate impact! We're seeking energetic part-time Customer Service Representatives to deliver exceptional experiences for our growing client base. Enjoy flexible scheduling, competitive pay, and a vibrant work environment where your contributions matter.
Why You'll Love Working With Us:
- Flexible day/evening shifts (20-30 hrs/week)
- Free parking and modern downtown location
- Comprehensive paid training
- Performance-based quarterly bonuses
- Clear path to advancement
Responsibilities
- Handle 50+ inbound/outbound customer calls daily
- Resolve billing inquiries and service issues
- Update customer records in Salesforce CRM
- Collaborate with support teams on complex cases
- Maintain 95% customer satisfaction score
- Process returns and exchanges efficiently
- Participate in weekly team improvement sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient with Microsoft Office Suite
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown location
- Available for evening/weekend shifts
- Positive attitude with problem-solving mindset