Job Description
We are currently seeking a highly motivated IT Support Specialist to join our expanding team in Fort Worth, Texas. This is an urgent opening for individuals looking for USA jobs for foreigners and are ready to start immediately.
Our company is committed to fostering a diverse and inclusive workplace. You will be responsible for ensuring our technical infrastructure runs smoothly, providing essential support to a growing team, and contributing to our success in the heart of Texas.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person interactions.
- Install, configure, and troubleshoot hardware, software, and network systems.
- Manage and maintain office equipment, printers, and peripherals.
- Document all technical issues, solutions, and user interactions in our ticketing system.
- Collaborate with the IT team to implement new software and security protocols.
Qualifications
- High school diploma or equivalent (Associate’s degree in IT or related field is a plus).
- Basic understanding of computer hardware, operating systems (Windows/Mac), and networking.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent communication skills with a customer-first attitude.
- Ability to obtain necessary work authorization for employment in the United States.