Job Description
Are you a tech-savvy problem solver ready to launch your career?
Wichita Digital Systems is seeking a motivated IT Support Specialist to join our growing team. We value talent, curiosity, and hands-on experience over traditional academic credentials. This is a fantastic opportunity for individuals looking to break into the tech industry with no degree required, offering competitive pay and full relocation support to the heart of Kansas.
We believe in building the next generation of IT professionals through mentorship and real-world challenges. If you have the drive to learn and the patience to troubleshoot, we want to hear from you.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person, resolving hardware and software issues efficiently.
- Assist in the setup, configuration, and maintenance of workstations, printers, and mobile devices.
- Manage user accounts, permissions, and access control systems within our network infrastructure.
- Document technical issues and resolutions in our Knowledge Base to improve future support efficiency.
- Collaborate with senior engineers to diagnose complex network connectivity problems.
- Participate in regular training sessions to stay updated on the latest technology trends.
Qualifications
- High School Diploma or GED is required.
- Basic understanding of computer operating systems (Windows and macOS) and networking concepts.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Willingness to relocate to Wichita, KS (Relocation assistance provided).
- Self-motivated with a strong desire to learn and grow in an IT environment.
- Experience with basic troubleshooting or a personal passion for technology is a plus.