Job Description
Join our dynamic team as an IT Support Specialist and hit the ground running in this urgent, immediate-start opportunity! We're seeking a tech-savvy professional to deliver exceptional user support and maintain critical infrastructure. This is your chance to make an immediate impact in a fast-paced environment while advancing your career with cutting-edge technologies.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/macOS environments
- Manage Active Directory, O365, and cloud-based services
- Document IT processes and maintain asset inventory
- Collaborate with cross-functional teams to resolve escalated issues
- Implement security protocols and data protection measures
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certifications
- Proficiency in Microsoft 365 administration
- Strong knowledge of cloud platforms (AWS/Azure)
- Excellent troubleshooting and communication skills
- Ability to work flexible hours including on-call rotations