Job Description
Join our dynamic team at TechSolutions Inc. and make an immediate impact! We're urgently hiring for an IT Support Specialist position in Boston with immediate availability. This high-impact role requires a tech-savvy professional to resolve critical infrastructure challenges while delivering exceptional user experiences. If you thrive in fast-paced environments and possess a passion for cutting-edge solutions, this is your chance to accelerate your career in Boston's thriving tech hub.
Responsibilities
- Provide Tier 2-3 technical support for enterprise hardware/software systems
- Resolve complex network security incidents and data breaches
- Implement cloud migration strategies for hybrid infrastructure
- Collaborate with DevOps teams on CI/CD pipeline optimization
- Document SOPs and create knowledge base articles
- Lead disaster recovery testing and business continuity planning
- Train staff on emerging cybersecurity protocols
Qualifications
- 3+ years enterprise-level IT support experience
- CompTIA Security+ or AWS Certified Cloud Practitioner
- Proficiency in PowerShell, Python, and Terraform
- Expertise in VMware vSphere and Active Directory
- Strong analytical and troubleshooting skills
- Ability to work under pressure with minimal supervision
- Relevant bachelor's degree in IT or related field
- Must start within 5-7 days of offer