Job Description
We are currently seeking motivated and energetic individuals to join our team as Customer Service Representatives. We offer a Direct Hire opportunity, meaning no temporary staffing agencies—just a direct career path with us.
Whether you are looking to start your first job or make a career change, we provide comprehensive training to help you succeed. Our culture is built on teamwork, growth, and mutual respect.
Why Apply?
- No Experience Required: We train you from the ground up.
- Competitive Pay: $18.00 - $22.00 per hour.
- Direct Hire: Long-term employment opportunities.
- Benefits Package: Health, dental, and vision insurance available after 90 days.
- Professional Growth: Clear pathways for advancement within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, account issues, and order tracking.
- Enter and update customer data accurately into internal databases and CRM systems.
- Collaborate with team members to resolve complex customer service issues.
- Identify opportunities to upsell products or services based on customer needs.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent (GED) required; some college coursework is a plus.
- Strong verbal communication skills with the ability to articulate thoughts clearly.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work flexible shifts, including weekends and holidays.
- Problem-solving mindset and a customer-first attitude.
- Reliable internet connection and a dedicated workspace if working remotely.