Job Description
Join TechFlow Solutions as a Senior IT Support Specialist and earn top-tier compensation without a degree! We're seeking passionate tech experts to support our growing client base in Riverside. This high-paying role combines hands-on troubleshooting with client relationship management, offering career advancement opportunities and comprehensive benefits. If you're self-motivated and excel at solving complex technical challenges, this is your chance to thrive in the tech industry.
Why TechFlow Solutions? Competitive salary, paid certifications, flexible schedule, and a modern work environment. No degree required – proven skills matter most!
Responsibilities
- Diagnose and resolve complex hardware/software issues across diverse systems
- Implement and maintain network infrastructure and security protocols
- Provide Tier-3 support for enterprise clients via remote and on-site assistance
- Document technical procedures and create knowledge base articles
- Train junior staff on troubleshooting methodologies
- Collaborate with development teams on system integration projects
- Conduct periodic system audits and performance optimizations
Qualifications
- 3+ years of hands-on IT support experience (degree not required)
- Expertise in Windows/Linux systems and cloud platforms (AWS/Azure)
- CompTIA Network+ or equivalent certification preferred
- Strong problem-solving skills with logical troubleshooting approach
- Excellent communication abilities for technical/non-technical audiences
- Valid driver's license for occasional client site visits
- Ability to lift 50 lbs for equipment installations