Job Description
Join Madison's fastest-growing tech firm as a Senior IT Support Specialist and earn premium compensation without a degree requirement! We're seeking dedicated professionals with hands-on technical expertise to drive our infrastructure success. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your skills shine.
Why Choose Us?
- Industry-leading salary range ($75K-$95K)
- 100% paid health insurance premiums
- Professional development stipend
- Hybrid work flexibility
- 401(k) with 6% matching
Responsibilities
- Lead enterprise-level system troubleshooting across 500+ endpoints
- Implement and maintain cloud infrastructure (AWS/Azure)
- Manage Active Directory and network security protocols
- Coordinate vendor relationships for hardware/software solutions
- Mentor junior IT staff and document technical procedures
- Develop disaster recovery and business continuity plans
- Analyze system performance metrics for optimization
Qualifications
- 5+ years of hands-on IT support experience
- CompTIA Network+ or equivalent certification required
- Expertise in Windows Server administration
- Proven experience with cloud migration projects
- Strong diagnostic and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities under pressure
- Relevant military/technical training accepted in lieu of degree