Job Description
Join Urban Retail Collective's flagship Boston location as a Sales Associate where luxury meets innovation! We're seeking a dynamic individual to represent our curated collection of premium lifestyle brands in the heart of Newbury Street. This role offers uncapped commission potential, comprehensive benefits, and growth opportunities within a fast-paced, design-forward environment.
Our ideal candidate thrives in customer-centric retail, possesses exceptional product knowledge, and embodies our commitment to personalized service. You'll be instrumental in driving sales through authentic engagement, visual merchandising excellence, and seamless omnichannel experiences.
Responsibilities
- Deliver exceptional in-store customer experiences through personalized product recommendations and styling guidance
- Drive sales achievement through relationship building, upselling techniques, and clienteling initiatives
- Execute visual merchandising standards to create compelling product displays
- Process transactions accurately while maintaining loss prevention protocols
- Collaborate with cross-functional teams on inventory management and stock replenishment
- Support omnichannel operations including online order fulfillment and buy-online-pickup-in-store services
- Participate in product training sessions to maintain comprehensive brand knowledge
Qualifications
- 2+ years of luxury retail or high-end customer service experience
- Proven track record of meeting/exceeding sales targets and KPIs
- Exceptional communication skills with ability to build rapport across diverse clientele
- Strong visual merchandising aptitude and aesthetic sensibility
- Proficiency with POS systems (e.g., Square, Shopify POS) and CRM tools
- Ability to work flexible schedules including nights, weekends, and holidays
- High school diploma or equivalent; college degree preferred
- Valid Massachusetts driver's license (for occasional store transfers)