Job Description
Join Urban Retail Partners as a Weekend Customer Service Specialist and become the face of our premium retail experience in Philadelphia! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers competitive pay, flexible scheduling, and opportunities for advancement in a dynamic retail environment. Perfect for students, parents, or those seeking weekend-focused work with a reputable brand. Enjoy weekends off during the week while earning steady income and gaining valuable retail experience.
What We Offer:
- Competitive hourly pay plus performance incentives
- Weekend-only schedule (Saturdays & Sundays)
- Comprehensive product training
- Employee discount program
- Supportive team culture
Responsibilities
- Deliver exceptional customer service during weekend retail hours
- Process transactions accurately and efficiently
- Manage inventory and maintain store appearance
- Resolve customer inquiries and complaints professionally
- Collaborate with weekend team to achieve sales targets
- Operate POS systems and handle cash management
- Assist with merchandising and visual standards
- Participate in weekend team briefings and training
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Weekend availability (Saturday & Sunday required)
- Basic math and cash handling proficiency
- Attention to detail and problem-solving abilities
- Reliable transportation to Market Street location
- Positive attitude and customer-first mindset