Job Description
Join our exclusive hiring event for remote part-time customer service specialists! Detroit Tech Solutions is seeking passionate individuals to deliver exceptional support from home. This is your opportunity to launch a flexible career with competitive pay and growth potential. No commute required – just your laptop and dedication to customer excellence. Event Date: October 28, 2023 | Format: Virtual Interviews
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve escalations
- Maintain high customer satisfaction scores
- Adhere to company policies and SLAs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong written and verbal communication skills
- Reliable high-speed internet and quiet workspace
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset