Job Description
Join our award-winning healthcare team as the face of our premium medical practice! We're seeking a polished Receptionist to deliver exceptional patient experiences while managing front desk operations with precision and warmth. This is your opportunity to thrive in a fast-paced, patient-centric environment where your organizational skills directly impact our community's health journey. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values your professional growth.
Responsibilities
- Manage multi-line phone system with exceptional professionalism and efficiency
- Coordinate patient check-in/check-out processes using Epic EMR system
- Handle appointment scheduling and calendar management for 15+ specialists
- Process insurance verifications and collect co-payments accurately
- Maintain organized patient records and confidential documentation
- Assist with administrative tasks including mail processing and supply inventory
- Support office operations by greeting visitors and resolving inquiries
Qualifications
- Minimum 2 years of front desk/reception experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multitasking abilities
- Professional appearance and customer service excellence
- High school diploma or equivalent; college degree preferred
- Bilingual English/Spanish fluency required