Job Description
The Opportunity: Nashville Professional Services Group is seeking a dynamic and detail-oriented Receptionist to become the welcoming face of our downtown Nashville office. In this pivotal role, you will serve as the first point of contact for our clients and partners, ensuring a professional and seamless experience for everyone who walks through our doors. We are looking for a self-starter who thrives in a fast-paced environment and possesses a genuine passion for customer service.
Why Join Us?
We offer a competitive salary package, comprehensive benefits, and a collaborative culture that values your contribution. You will have the opportunity to grow your administrative skills while working alongside a supportive and experienced team in the heart of Music City.
Responsibilities
- Manage the front desk operations, greeting all visitors with a warm and professional demeanor.
- Handle incoming and outgoing communications, including phone calls, emails, and mail, ensuring accurate and timely responses.
- Screen and direct inquiries to appropriate team members, maintaining a high level of confidentiality.
- Manage the company calendar, scheduling appointments and coordinating meeting rooms.
- Assist with administrative tasks such as data entry, filing, and preparing meeting materials.
- Maintain a tidy and organized reception area and common spaces.
Qualifications
- Proven experience as a Receptionist, Front Desk Coordinator, or in a similar administrative support role.
- Excellent verbal and written communication skills with a polished phone manner.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- A professional appearance and a positive, customer-centric attitude.
- High school diploma or equivalent; associate degree or further certification is a plus.