Job Description
We are seeking a highly organized and welcoming Receptionist to join our dynamic team in the heart of Austin, TX. At Austin Medical & Wellness Center, we pride ourselves on providing exceptional patient experiences from the moment our guests walk through the door. As the first point of contact, you will play a pivotal role in shaping our company image and ensuring smooth daily operations.
Why Join Us?
- Competitive hourly rate ($18 - $22/hr)
- Comprehensive health benefits package
- Modern, collaborative work environment
- Professional development opportunities
If you are a proactive communicator with a passion for service, we want to meet you.
Responsibilities
- Manage the front desk reception area, ensuring a professional and welcoming environment for all visitors, patients, and vendors.
- Answer and route incoming calls with a polite and professional tone; screen and direct inquiries to the appropriate department.
- Perform accurate data entry and maintain updated records in our patient management software.
- Handle incoming and outgoing mail, including FedEx and UPS packages, ensuring timely delivery.
- Schedule appointments and manage calendars for internal staff and external clients.
- Assist with inventory management of office supplies and front-of-house amenities.
- Collaborate with the administrative team to ensure seamless daily office operations.
Qualifications
- High school diploma or equivalent required; certification in medical reception is a plus.
- Minimum of 1-2 years of professional receptionist or administrative assistant experience.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Professional appearance and demeanor.
- Ability to work full-time, including occasional weekends or holidays.