Job Description
Join our award-winning healthcare team as a Receptionist and be the first point of contact for patients seeking exceptional care. We're looking for a warm, organized professional to create welcoming experiences while managing administrative operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your contributions directly impact patient satisfaction.
Responsibilities
- Manage front desk operations including check-ins, appointments, and patient inquiries
- Maintain accurate patient records and scheduling systems
- Coordinate multi-line phone system and direct calls appropriately
- Process insurance verifications and collect payments
- Prepare correspondence and maintain office supplies inventory
- Collaborate with clinical staff to ensure seamless patient flow
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years receptionist or administrative experience
- Proficiency in medical software (Epic, EHR) and MS Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Certification in medical office administration a plus
- Bilingual (English/Spanish) highly desirable