Job Description
Are you a friendly and organized professional looking for a rewarding opportunity in Austin? Apex Medical Partners is seeking a dedicated Receptionist to join our dynamic healthcare team. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment.
We pride ourselves on providing exceptional patient care and offer a competitive salary package, comprehensive benefits, and a collaborative culture that values your contribution.
Responsibilities
- Greet patients and visitors warmly and professionally, ensuring a positive first impression.
- Manage the front desk operations, including answering multi-line phones and directing calls efficiently.
- Handle incoming and outgoing mail, packages, and courier services.
- Assist with patient check-in processes, verifying insurance information, and updating electronic health records (EHR).
- Coordinate and schedule appointments using practice management software.
- Maintain the cleanliness and organization of the reception area and waiting room.
- Process transactions and collect payments accurately at the front desk.
Qualifications
- High school diploma or GED required.
- Previous experience as a Receptionist or Front Desk Administrator preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software (e.g., AthenaHealth, EPIC) is a plus.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced setting.
- Professional demeanor and a customer-service-oriented attitude.