Job Description
Join Desert Oasis Resorts in Mesa, AZ for an exciting seasonal opportunity with H2B visa sponsorship! We're seeking enthusiastic Part-Time Guest Services Associates to deliver exceptional hospitality experiences during our peak season. As an H2B visa-approved employer, we provide comprehensive sponsorship support for qualified international candidates. Enjoy competitive pay, flexible scheduling, and the chance to work in Mesa's vibrant tourism industry while building valuable hospitality skills.
Our seasonal team members receive paid training, employee discounts, and opportunities for advancement. This role runs from October 2023 to April 2024, with potential for extended hours during peak holiday periods. H2B visa sponsorship includes full legal compliance support and assistance with application processing.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and coordinate with housekeeping/maintenance teams
- Process payments and maintain accurate financial records
- Respond to guest inquiries and resolve service issues promptly
- Assist with event setup and seasonal promotional activities
- Uphold cleanliness standards in public areas
- Collaborate with cross-functional departments to ensure seamless operations
Qualifications
- Previous customer service or hospitality experience preferred
- Must be eligible for H2B visa sponsorship (international candidates welcome)
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends/holidays
- Basic computer proficiency and point-of-sale system knowledge
- Positive attitude and ability to work in fast-paced environments
- Authorized to work in the U.S. or eligible for H2B sponsorship