Job Description
Join Urban Relocation Partners as a Part-Time Relocation Coordinator and help individuals and families seamlessly transition to Philadelphia! We're seeking a compassionate professional to provide exceptional relocation support services. This role offers flexible hours (20-25 hrs/week) with competitive compensation and the opportunity to make a tangible impact in our community.
As a relocation specialist, you'll guide clients through every step of their move, from initial planning to post-relocation settlement. Our ideal candidate thrives in dynamic environments and possesses exceptional organizational skills. If you're passionate about creating positive experiences during life's transitions, we encourage you to apply today.
Responsibilities
- Coordinate client relocation logistics including housing searches, school enrollment, and utility setup
- Provide personalized relocation consultations and needs assessments
- Manage documentation and ensure compliance with relocation policies
- Act as primary liaison between clients and service providers (real estate, movers, etc.)
- Develop customized relocation packets and resource guides
- Track client satisfaction and implement improvement strategies
- Collaborate with internal teams to ensure seamless service delivery
Qualifications
- 2+ years experience in relocation coordination or customer service
- Deep knowledge of Philadelphia neighborhoods and local resources
- Exceptional communication and interpersonal skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to manage multiple projects simultaneously
- Valid Pennsylvania driver's license and reliable transportation
- Flexibility to work occasional evenings/weekends for client meetings
- Bachelor's degree preferred or equivalent experience