Job Description
Join our innovative tech team as a Part-Time IT Support Specialist in sunny Anaheim! We're seeking skilled professionals with visa sponsorship eligibility to deliver exceptional technical support. Enjoy flexible hours while working on cutting-edge systems in a collaborative environment. Perfect for candidates seeking work-life balance without compromising career growth.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage network infrastructure including routers and switches
- Document technical processes and maintain service logs
- Collaborate with cross-functional teams on IT projects
- Ensure cybersecurity compliance across all systems
Qualifications
- Associate degree in IT or equivalent certification (CompTIA A+, Network+)
- 2+ years of hands-on IT support experience
- Valid US work authorization or eligible for visa sponsorship
- Proficiency in Active Directory and cloud services
- Strong problem-solving and communication skills
- Experience with ticketing systems (ServiceNow, Jira)