Job Description
Join TechInnovate Solutions as a Part-Time IT Support Specialist and launch your career in a dynamic tech environment with full visa sponsorship! We're seeking passionate individuals to provide exceptional technical support to our Arlington-based clients. This role offers flexible hours (20-25 hrs/week) and hands-on experience with cutting-edge technologies. Enjoy competitive compensation, growth opportunities, and a collaborative culture that values diversity and innovation.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations, servers, and peripherals
- Monitor system performance and security protocols
- Create and maintain technical documentation and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Train end-users on system usage and best practices
- Assist with cloud infrastructure management (AWS/Azure)
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- 1+ years in technical support or helpdesk role
- Proficiency in Windows OS, Active Directory, and networking fundamentals
- Strong troubleshooting skills for hardware/software issues
- Experience with ticketing systems (ServiceNow/Jira)
- Valid driver's license and reliable transportation
- Eligibility for US visa sponsorship (H-1B/OPT/CPT)