Job Description
We are looking for a reliable and tech-savvy Part-Time IT Support Specialist to join our growing team in Jacksonville, FL.
About the Opportunity:
This is an immediate start position offering a flexible schedule for those seeking work-life balance or supplemental income. You will play a crucial role in maintaining our office technology and supporting our employees with technical needs.
Why Apply?
- Immediate start available.
- Flexible hours designed for part-time work.
- Competitive hourly compensation.
- Professional work environment.
Responsibilities
- Provide tier-1 technical support and troubleshooting for hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of employee workstations and peripherals.
- Maintain accurate records of technical tickets and user issues in our help desk system.
- Communicate technical solutions clearly to non-technical staff members.
- Collaborate with the IT team to ensure timely deployment of software updates and security patches.
- Monitor inventory levels of office supplies and IT equipment.
Qualifications
- High School Diploma or equivalent required.
- Basic knowledge of Windows and macOS operating systems.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Previous experience in a help desk or customer service role is a plus.