Job Description
Join our innovative team as a Part-Time IT Support Specialist in Chicago! We're seeking tech-savvy professionals with a passion for problem-solving to deliver exceptional IT services. With visa sponsorship available for qualified candidates, this is your opportunity to advance your career in a dynamic environment.
At TechSolutions Inc., we value diversity and welcome international talent. You'll work 20-25 hours per week, supporting our hybrid workforce with cutting-edge technology solutions. Enjoy flexible scheduling while making a tangible impact on our digital infrastructure.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage user accounts, permissions, and system access controls
- Deploy and maintain network infrastructure (routers, switches, firewalls)
- Document IT processes and maintain accurate knowledge base
- Collaborate with vendors for hardware/software procurement
- Conduct cybersecurity awareness training for employees
- Support cloud services (AWS/Azure) and SaaS applications
Qualifications
- Associate's degree in IT or equivalent experience (3+ years)
- Proficiency in Windows/macOS/Linux environments
- Network+ or CompTIA Security+ certification preferred
- Experience with helpdesk ticketing systems (ServiceNow/Jira)
- Strong troubleshooting and diagnostic skills
- Eligible for visa sponsorship (H-1B/O-1/P-1)
- Excellent written and verbal communication skills