Job Description
Join TechNova Solutions as a Part-Time IT Support Specialist in Denver! We're seeking a tech-savvy professional to deliver exceptional IT services while offering visa sponsorship for eligible international candidates. This hybrid role (3 days onsite/2 remote) allows you to work with cutting-edge technologies while maintaining work-life balance. As an equal opportunity employer, we're committed to building diverse teams that drive innovation.
Why TechNova? Enjoy competitive compensation, flexible scheduling, and professional development opportunities. Our Denver office is located in the vibrant RiNo district, surrounded by tech startups and industry leaders.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Implement cybersecurity protocols and conduct vulnerability assessments
- Manage cloud infrastructure (AWS/Azure) and SaaS application integrations
- Document IT processes and maintain service desk documentation
- Collaborate with cross-functional teams on system upgrades and migrations
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA Security+ or equivalent certification required
- Proficiency in networking fundamentals (TCP/IP, DNS, DHCP)
- Experience with helpdesk ticketing systems (ServiceNow/Jira)
- Strong troubleshooting skills for complex technical issues
- Excellent written and verbal communication skills
- Eligibility for visa sponsorship (H-1B/OPT candidates encouraged)