Job Description
Join our dynamic Honolulu-based team as a Part-Time IT Specialist with visa sponsorship! We're seeking a tech-savvy professional to deliver exceptional IT support while enjoying Hawaii's vibrant lifestyle. This flexible role offers remote work options with occasional on-site collaboration at our Bishop Street office. Perfect for candidates seeking work-life balance without compromising career growth. Visa sponsorship available for qualified international applicants.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network systems
- Manage user accounts, permissions, and access controls across platforms
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT processes, SOPs, and incident reports
- Collaborate with vendors for system upgrades and maintenance
- Train staff on new technologies and best practices
- Monitor system performance and troubleshoot critical issues
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 2+ years of hands-on IT support experience
- Proficiency in Windows/macOS/Linux environments
- CompTIA A+/Network+ certification or equivalent
- Strong knowledge of cloud services (AWS/Azure)
- Excellent problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Valid work authorization (visa sponsorship provided)