Job Description
Join our award-winning team at Phoenix Dynamic Solutions and kickstart your career immediately! We're seeking enthusiastic Part-Time Customer Service Representatives to join our vibrant downtown Phoenix office. Enjoy flexible scheduling, competitive pay, and comprehensive training. Perfect for students, career changers, or those seeking supplemental income. Apply today and start earning as early as next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns with empathy
- Update customer records in CRM systems accurately
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6 months customer service experience preferred
- Excellent verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset