Job Description
We are looking for a dedicated Part-Time Customer Support Specialist to join our growing team in Portland, Oregon. If you are fluent in English and looking for a flexible schedule that fits your lifestyle, we want to hear from you!
At TechFlow Solutions, we pride ourselves on being a foreigner-friendly workplace that values diverse perspectives. We offer a hybrid-friendly environment where you can contribute from home or our office in the heart of the Pearl District.
Why Join Us?
- Flexible working hours tailored to your needs.
- Competitive hourly pay.
- Opportunity to work with a global team.
Responsibilities
- Provide exceptional customer service via email, chat, and phone support.
- Troubleshoot and resolve technical issues for our diverse client base.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the technical team to escalate complex issues.
- Maintain a positive and professional online presence.
Qualifications
- Fluent in English (written and verbal).
- Experience in customer service or technical support is a plus.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Open to working part-time hours (20-30 hours/week).