Job Description
Join Global Horizons Solutions, a leader in international client services, as we expand our diverse team in Fort Worth! We're seeking compassionate, multilingual professionals to deliver exceptional customer support to our global clientele. Enjoy a welcoming environment with visa sponsorship assistance, cultural integration resources, and career growth opportunities. Perfect for expats and immigrants seeking stability in a supportive workplace.
Why you'll love working with us:
- Comprehensive visa sponsorship and relocation support
- Cultural competency training and ERG networkCompetitive benefits including healthcare and 401(k)
- Clear career advancement pathways
Responsibilities
- Provide outstanding multilingual customer support via phone, email, and chat
- Resolve technical inquiries and billing issues for international clients
- Document interactions accurately in CRM systems
- Collaborate with cross-cultural teams to improve service quality
- Participate in monthly diversity and inclusion initiatives
Qualifications
- Fluent in English + one additional language (Spanish, Mandarin, French, etc.)
- 1+ years customer service experience
- Valid work authorization (visa sponsorship available)
- Exceptional problem-solving and communication skills
- Ability to work flexible hours including weekends