Job Description
Join Memphis Innovations Group's dynamic team as a Part-Time Customer Specialist! We're urgently hiring passionate individuals to deliver exceptional service while building rewarding careers in the heart of Memphis. This flexible role offers competitive compensation and opportunities for growth in a supportive environment.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining service excellence standards
- Collaborate with cross-functional teams to ensure seamless operations
- Document interactions accurately in our CRM system
- Contribute to process improvement initiatives
- Represent the company brand with professionalism and enthusiasm
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficient with Microsoft Office and CRM software
- Valid Tennessee driver's license (if applicable to role)
- Positive attitude with customer-first mindset