Job Description
Join our award-winning team as a Part-Time Customer Service Specialist in Indianapolis! We're urgently seeking energetic professionals to deliver exceptional client experiences. This flexible role offers immediate start dates and growth opportunities within a supportive environment. If you thrive in fast-paced settings and excel at problem-solving, apply now to become part of our customer-centric culture!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Strong verbal/written communication skills
- Proficient with CRM software (Salesforce experience a plus)
- Ability to multitask in dynamic environments
- Flexible availability including evenings/weekends