Job Description
Join Urban Staffing Solutions and unlock your potential with our exclusive part-time customer service roles featuring weekly pay in the heart of New York City! We're seeking dynamic professionals to deliver exceptional support while enjoying financial flexibility. Our competitive hourly rates, comprehensive training, and supportive team environment make this the perfect opportunity for students, career changers, and side hustlers. Immediate openings available!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with Microsoft Office Suite
- Comfortable with multitasking in fast-paced environments