Job Description
Join our diverse team at Global Hospitality Solutions in Lubbock, TX! We're seeking part-time Customer Service Specialists fluent in English and at least one additional language to support our international clientele. Enjoy a welcoming environment where cultural backgrounds are celebrated, and career growth is prioritized. Perfect for students, expats, or newcomers to the US seeking flexible hours. No prior experience required! Comprehensive training provided.
Responsibilities
- Provide exceptional multilingual customer support via phone, email, and chat
- Assist international clients with booking inquiries and service troubleshooting
- Collaborate with cross-cultural teams to resolve service issues
- Document client interactions accurately in our CRM system
- Participate in cultural sensitivity training sessions
- Support marketing initiatives targeting diverse communities
Qualifications
- Fluent in English and at least one other language (Spanish, Mandarin, Arabic, etc.)
- Authorized to work in the United States
- Strong communication skills with cultural awareness
- Basic computer proficiency (MS Office, CRM systems)
- Flexible availability including weekends and evenings
- Positive attitude and willingness to learn
- High school diploma or equivalent