Job Description
Join our dynamic team in Houston, GA! We're urgently seeking motivated Part-Time Customer Service Specialists to deliver exceptional experiences. This direct hire opportunity offers competitive pay, flexible scheduling, and growth potential in a supportive environment. Ideal for students, career-changers, or those seeking supplemental income.
As a key member of our customer relations team, you'll be the face of our brand, resolving inquiries with professionalism and efficiency. Training provided – no prior experience required!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with empathy and accuracy
- Resolve billing issues, product questions, and service complaints promptly
- Process transactions and maintain detailed customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Assist with inventory management and store operations as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Proficiency with basic computer applications (MS Office, POS systems)
- Ability to multitask in a fast-paced environment
- Excellent problem-solving and conflict resolution abilities
- Reliable transportation to our Houston, GA location
- Positive attitude and commitment to customer satisfaction
- Availability to work evenings and weekends (15-25 hours/week)