Job Description
Join our award-winning team in Richmond, VA! We're urgently seeking motivated individuals for entry-level customer service roles with no prior experience required.
Horizon Solutions Group is a rapidly growing customer experience leader offering comprehensive training and career advancement opportunities. If you're passionate about helping others and ready to launch your professional journey, this is your moment!
Why Apply Today?
- Competitive salary with performance bonuses
- Full benefits package (health/dental/vision)
- Paid training and certification programs
- Clear career progression paths
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
- Contribute to team performance goals
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, MS Office)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Team-oriented mindset with reliability focus
- No prior experience necessary - we provide training!