Job Description
Are you looking for a career opportunity with no prior experience required?
We are Urgently Hiring for a dedicated Entry Level Customer Service Representative to join our dynamic team in Chicago, Illinois. As a leading direct-hire organization, we specialize in helping talented individuals launch their careers in a supportive environment. We provide comprehensive on-the-job training and mentorship to ensure your success.
Why Join Us?
- Direct Hire Opportunity: Long-term employment with a stable, growing company.
- No Experience Needed: We value attitude and willingness to learn over specific past experience.
- Competitive Compensation: Salary range $35,000 - $45,000 plus performance bonuses.
- Modern Work Environment: Collaborative culture in the heart of downtown Chicago.
If you are ready to start your professional journey, apply today!
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on high-quality service.
- Assist customers in resolving their issues and providing accurate information about our products and services.
- Process orders, returns, and account updates efficiently and accurately.
- Maintain a positive and professional demeanor while representing the company brand.
- Collaborate with team members to meet daily and weekly performance targets.
- Document customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or equivalent required (Bachelor's degree preferred).
- No prior professional experience is necessary; on-the-job training is provided.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer proficiency and typing skills.