Job Description
Join Coastal Solutions Inc. as a Part-Time Customer Service Specialist in sunny San Diego! We're seeking energetic individuals to deliver exceptional support to our growing client base. This immediate-start opportunity offers flexible scheduling and a dynamic team environment. Perfect for students, career-changers, or anyone seeking supplemental income with growth potential.
Enjoy competitive pay, paid training, and a vibrant workplace culture. Located in the heart of downtown San Diego with easy access to public transportation and local attractions. Apply today and start your rewarding journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Collaborate with team to resolve escalations and improve service quality
- Support marketing initiatives during peak seasons
- Adhere to company policies and compliance standards
- Contribute to a positive team environment through daily stand-ups
- Identify upsell opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude with a service-first mindset
- Valid California driver's license (if driving required)
- Bilingual English/Spanish highly desirable