Job Description
Join our diverse team at Global Horizons Inc., a leader in cross-cultural customer support! We're seeking enthusiastic Part-Time Customer Service Specialists to assist our growing international clientele in Baton Rouge. This flexible role (20-25 hours/week) offers competitive pay and a welcoming environment for non-native English speakers. Enjoy paid training, multilingual team support, and opportunities for advancement. Apply today to become part of our inclusive family!
Responsibilities
- Provide exceptional customer support via phone, email, and chat for international clients
- Process orders, resolve inquiries, and troubleshoot technical issues
- Maintain accurate client records in our CRM system
- Collaborate with multilingual team members to ensure seamless communication
- Participate in ongoing cultural competency training
- Contribute to improving our global service protocols
Qualifications
- High school diploma or equivalent (international degrees welcome)
- Basic English proficiency (written and spoken)
- Experience in customer service or retail preferred
- Strong problem-solving and conflict resolution skills
- Ability to work flexible hours including weekends
- Proficiency with digital communication tools
- Valid work authorization in the United States