Job Description
Join our dynamic relocation team in Fort Wayne and help transform moving experiences into seamless journeys. Premier Relocation Solutions is seeking a compassionate and detail-oriented Relocation Assistant to support individuals and families during their transitions. This part-time role combines administrative coordination with hands-on client support, offering flexible hours while making a meaningful impact. If you excel in high-touch customer service and thrive in fast-paced environments, apply today to become part of our award-winning relocation network.
Responsibilities
- Coordinate logistics for local and long-distance moves including scheduling, transportation, and storage arrangements
- Provide personalized relocation counseling to clients, addressing concerns and explaining moving processes
- Manage documentation and paperwork for moving services, permits, and utility transfers
- Conduct home surveys to assess moving requirements and provide cost estimates
- Act as primary point of contact for clients throughout the relocation lifecycle
- Collaborate with moving crews and third-party vendors to ensure timely service delivery
- Maintain detailed client records and update CRM systems with progress milestones
Qualifications
- Minimum 1 year experience in customer service, logistics, or relocation coordination
- Exceptional communication and interpersonal skills with ability to empathize with clients
- Proficiency in Microsoft Office Suite and relocation management software
- Strong organizational abilities with attention to detail and multitasking capability
- Valid driver's license with clean driving record (required for site visits)
- Ability to work flexible hours including evenings and weekends as needed
- Knowledge of Fort Wayne area neighborhoods, services, and regulations preferred
- Background check and drug screening required